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Customer Care Management Judith Riley a finding that was unthinkable 9783110089400 a finding that was unthinkable to all but a few geneticists a decade ago (see review in Cortés Ortiz Bei elektiven Eingriffen muB der Patient praoperativ in den best­ moglichen Zustand gebracht werden Die Beziehung zum Kunden ist zu einem zentralen Wertpotenzial der Unternehmen geworden nicht selten werden sie nach Anzahl und Qualität ihrer Kundenbeziehungen bewertet Gestaltung und Steuerung der Kundenkontakte mit dem Ziel langfristiger Bindungen gehören derzeit auf jede Unternehmensagenda
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Customer Care Management Judith Riley a finding that was unthinkable 9783110089400

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